Packages ordered on weekdays are usually delivered within 24 to 48 hours. However, in some cases, this may take up to 72 hours, especially during busy periods for the delivery services.

Note that delivery depends on your location and the availability of the product.

You will always receive a track & trace with your order. You will receive this by email as soon as the package has been accepted by the courier service.

Yes, we offer free shipping on orders over €50. For orders under €50, we charge €4.95 for shipping (letterbox mail).

The shipping costs are €4.95. If your order is over €50, then shipping is free.

During the holidays, your package may be delayed. It may therefore take a little longer. We apologize for the inconvenience.

Are you not satisfied with your purchase? No problem. You can contact us within 6 weeks of receiving your order to arrange a return via this link.

We recommend trying the product for at least 21 days. It may take some time before you notice what the pillow really does for you.

Note: the product must be returned in its original condition and packaging to be eligible for a refund or exchange.

Yes, there are costs associated with returning a product. You are responsible for the shipping costs unless you choose 'Receive store credit'.

The details regarding return costs are mentioned in our return policy on our website at the registration of a return.

Upon receipt and inspection of the returned product, we aim to process a refund within 10 business days.

Please note that the processing time may vary depending on the chosen payment method and any special circumstances.

Spread the cost of your purchase over 3 interest-free payments. This way, you don't have to pay the entire amount all at once.

The first payment will be deducted after processing your order. The remaining amount will be automatically deducted every 30 days from the bank account, credit card, or debit card you provided. With Klarna, you have the option to shop without interest.

Learn more about Klarna's payment method.

Yes, the cushions come with a warranty. The warranty period is 2 years from the date of purchase. During this period, any manufacturing defects or material faults will be repaired or replaced free of charge.